About Us 2017-12-08T01:01:17+00:00

Welcome to Alameda Health System. Since 1864, we have served the East Bay’s health care needs. We continue to adapt and transform, caring for a growing and diverse community.

We are committed to excellence in everything we do, with patient and family centered health care at the core.

As a longtime pillar in our communities, we lead in extending care, wellness, and prevention to all. We are a haven for the most vulnerable among us; an advocate for equitable, compassionate and culturally sensitive care regardless of social and financial barriers. We are in the vanguard of medical excellence, with a teaching hospital that draws the nation’s best medical students.

Our mission – Caring, Healing, Teaching, Serving All – concisely conveys our vital role, and our heartfelt responsibility to promote wellness, eliminate disparities and optimize the health of our communities.

For Alameda Health System, every day is a New Day in health care.

Our Mission

Caring, Healing, Teaching, Serving All

Our Vision

Alameda Health System will be recognized as a world-class patient and family centered system of care that promotes wellness, eliminates disparities and optimizes the health of our diverse communities.

Our Promise

Other health systems commit to care – We live the promise of community health.
Other health systems serve some – We serve all.
Other health systems heal – We train, teach and lead.
Other health systems provide health care – We educate and enable people to better care for themselves.
Other health systems support the community – We are the community.

Alameda Health System (AHS) is an integrated public health care system of five hospitals and four wellness centers with over 800 beds and 1,000 physicians. Founded in 1864 as Alameda County Infirmary, we’ve forged a legacy of commitment to our communities.

By the 1920s, our Fairmont Hospital emerged as the first public rehabilitation facility in the West. In 1927, Highland Hospital opened, pioneering its own school of nursing. The ‘60s brought an innovative network of neighborhood-based clinics, essential for wellness and preventive care.

John George Psychiatric Hospital opened in 1992, as our separate components consolidated into what is now Alameda Health System, employing over 4,500 and charged with ensuring quality health care for all. Most recently, AHS added San Leandro and Alameda hospitals.

The heart of the AHS mission – Caring, Healing, Teaching, Serving All – continues to drive innovation, change and growth as we promote wellness and eliminate health care disparities.

Level 1 Adult Trauma Center Designation
American College of Surgeons
Highland Hospital

“Baby Friendly” Designation
World Health Organization and UNICEF
Highland Hospital

Primary Stroke Center Certification
American Heart Association, American Stroke Association, The Joint Commission
Alameda Hospital

Get with the Guidelines—Stroke Gold Plus Quality Award
Get with the Guidelines—Heart Failure Gold Plus Quality Award
American Heart Association
Alameda Hospital

Target: Stroke Honor Roll Elite Plus
American Heart Association, American Stroke Association
Alameda Hospital

Five-Star Quality Rating for Nursing Homes
Centers for Medicare & Medicaid Services
Fairmont Hospital/Alameda Hospital

Performance Excellence Awards
Collaborative Alliance for Nursing Outcomes
Highland Hospital/Alameda Hospital

C-Section Honor Roll
California Health and Human Services and Smart Care California
Highland Hospital

CenteringPregnancy Approved Site
Centering Healthcare Institute
Highland Wellness

Always Events Recognition
Institute for Healthcare Improvement
Patient Care Technician Program, Highland Hospital

Quest for Zero: Excellence in ED Recognition
BETA Healthcare Group
Highland Hospital/Alameda Hospital/San Leandro Hospital

Quest for Zero: Excellence in OB Recognition
BETA Healthcare Group
Highland Hospital

Laboratory Accreditation
College of American Pathologists
Highland Hospital

Blood Bank and Transfusion Service Accreditation
American Association of Blood Banks
Highland Hospital

Echocardiography Lab Accreditation
The Intersocietal Accreditation Commission
Highland Hospital

Oakland Magazine’s Best Doctors
Dr. Alden Harkin (Department of Surgery)
Dr. Ken Schneider (Department of Pathology)
Dr. Evan Seevak (Department of Ambulatory and Preventive Medicine)

Quality Leaders Award Honorable Mention
California Association of Public Hospitals/Safety Net Institute
Dr. Indhu Subramanian (Department of Medicine) and our sepsis team

2012 Emergency Medicine Clinical Pathology Case Competition Winner
American College of Emergency Physicians
Dr. Charlotte Wills (Department of Emergency Medicine)

Patient and Family Centered Care is the heartbeat of the Alameda Health System care philosophy. We meet the needs of our patients, their families and populations of patients through collaborative partnerships uniting patient, family, communities and the health care team. We support patients in making informed choices about their care and in adopting lasting pathways to wellness.

On a larger scale, AHS also builds partnerships with the communities we serve. We provide compassionate health care and wellness services to all, regardless of social and financial barriers. We welcome collaboration with other community institutions and agencies in our quest to uplift and educate our communities in the long-term benefits of wellness and preventive care.

We embrace our role as an anchor institution driving improvements in social determinants of health. Our objective is to achieve higher levels of prevention and wellness for the vulnerable people and the communities we serve.

We celebrate the challenge of providing effective and meaningful health care to our diverse communities, beginning with each individual patient.

Health Care Leadership

  • Other health systems support the community – we are the community.
  • Other health systems commit to care – we live the promise of community health.
  • Other health systems provide care – we educate and enable people to better care for themselves.
  • Other health systems heal – we train, teach and lead.
  • Other health systems serve some ­­– we serve all.

Health care quality is built on one foundation:  Patient safety.

Patients and families know trustworthy care when they experience it. A nurse’s quick, timely, and caring response, a doctor’s bedside manner, the hospital’s cleanliness and comfort, a safe and clean environment – all these things affect how people feel about the quality of their health care.

We believe that the highest quality and the best clinical outcomes cannot be achieved without providing the safest possible environment. Creating that environment depends on many factors: Avoiding and eliminating errors. Care based on medical expertise and best practices. Respectful, responsive and equitable care that meets the diverse needs of patients, families and specific populations. Providing Whole Person Care that considers the patient’s sometimes complex range of needs. Patient and family support that encourages informed choices and invites them to ask questions.

At AHS, we strive toward continuing improvement in all aspects of care – in partnership with the communities we serve.

Marcie’s Story

Stanley’s Story

Bob’s Story

Henry’s Story

Media Contacts

To schedule an interview or for more information, contact Public Affairs and Community Engagement:

Daytime: 510-437-8479
After hours: 510-967-0409

Our Approach to Media

Alameda Health System welcomes contact from members of the media covering health, medicine and community issues.

We have a strong commitment to supporting media coverage that brings insight and information to the community about health. Our communications team is knowledgeable and ready to connect you to expert sources, including executives, physicians and other medical specialists throughout our system.

Patient privacy is critical, and we adhere strictly to HIPAA laws and standards around access to our patients and facilities. If you would like to interview or photograph patients for a story, we first must obtain written consent from the patient and verbal consent from their physician(s). This process requires some lead time to ensure we secure patient consent.

AHS offers many care options and services that benefit the residents of Alameda County, and we’re always eager to make these services more visible. Below is an overview of the services our expert sources are available to comment on. If you would like to learn more about any of these topics, please contact Public Affairs and Community Engagement.

  • Cardiology
  • Care Transitions
  • Chinese Medicine
  • Chronic Wounds
  • Culturally Competent Care
  • Dental Health
  • Emergency and Trauma
  • Fall Prevention
  • Gastroenterology
  • Health Advocates
  • HIV and Hepatitis C
  • Homeless Health
  • Imaging
  • Lactation
  • Medical Interpretation
  • Midwifery
  • Orthopaedics
  • Palliative Care
  • Patient Experience
  • Pediatrics
  • Physical, Occupational and Speech Therapy
  • Pre-Natal Care
  • Primary Care
  • Stroke Prevention
  • Substance Abuse Treatment

 Facts & Figures

  • Patient Visits: In 2017, we had 209,016 inpatient days, 316,975 outpatient clinic visits and 135,966 emergency room visits (including JGPH).
  • Employees: We currently provide more than 4,600 jobs and are home to more than 1,000 physicians.
  • Locations: Alameda Health System is made up of nine facilities, that includes four hospitals (Alameda Hospital, Highland Hospital, John George Psychiatric Hospital, San Leandro Hospital and Fairmont Rehabilitation and Wellness) and a network of community-based wellness centers.